Customer Lifecycle: How to Connect With Customers
The customer lifecycle is essential when developing a marketing strategy. Let's explore the customer lifecycle through the lens of a local business.
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The customer lifecycle is essential when developing a marketing strategy. Let's explore the customer lifecycle through the lens of a local business.
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Let's go over customer loyalty vs. brand loyalty — the difference between the two, and why they have to be addressed in distinct ways.
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It's all about the customer. Let's explore the top 5 customer retention marketing trends that’ll help you the most in the upcoming year.
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Did you know? Happy customers recommend to an average of 11 people. Now, multiply that by thousands of customers — that's the power of brand advocacy.
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Customer loyalty depends on customer experience. Check out the five common key customer experience metrics you should be measuring.
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Ready, set, delight! It's all about a great customer experience. Check out these five ways to integrate customer delight into your digital-first strategy.
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A strategy based on behavioral psychology and customer empathy can help brands influence consumer behavior and create long-lasting customer relationships.
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Building up word of mouth, especially for newer brands, isn’t easy. We dive into the psychology behind it and show how it helps create connections.
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Tactics and case studies to help your business deliver brilliant customer service
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